This Terms of Service (“Terms of Service”) contain the general terms and conditions that govern Your use of the website https://profacefinder.com (“Site”) and its services, collectively referred to as the “Services”. You, the consumer of the Site (with or without having an account) (“You” or “User”), are legally bound by this agreement, which is entered into between You and the owner of the Site, (“ProFaceFinder”, “We”, “Us” and terms of similar meaning).

This Agreement should be read in conjunction with the Privacy Policy, which can be found at Privacy Policy, and both documents together constitute a legally binding agreement. By using our Services, you acknowledge that you have read and understood this Terms of Service and agree to be bound by its terms.

Acceptance of Terms

By signing up for our services, or by downloading, installing, or otherwise accessing or using the Services, you agree that you have read, understand, and accept this Agreement, and you agree to be bound by the terms contained herein and all terms, policies, and guidelines incorporated in the Agreement by reference (including the Privacy Policy which can be found at https://profacefinder.com/privacy-policy).

If you do not agree to this Agreement, you do not have our permission to, and may not use the Services in any way. The Services are offered to you conditional on your acceptance of this Agreement.

We may make changes to this Agreement from time to time. When we do, we will revise the “Last Updated” date given above. Modifications are effective upon publication. It is your responsibility to review this Agreement frequently and to remain informed of any changes to them. The then-current version of this Agreement will supersede all earlier versions. You agree that your continued use of our Services after such changes have been published will constitute your acceptance of such revised Agreement. Disputes arising under this Agreement will be resolved in accordance with the version of these terms that was in effect at the time the dispute arose.

Description of Services

1. Services Available for Users (Without an Account):
   • We provide You with 3 times free of charge access to the ProFaceFinder platform, allowing You to conduct comprehensive scans of online spaces to ascertain the presence and utilization of Your image on various open websites.
2. Services for Users (With an Account):
   • Pro Plan: 100 searches per month, standard search speed, basic customer support, access to ProFaceFinder mobile app, monthly usage reports.
   • Premium Plan: Unlimited searches, priority search speed, 24/7 premium customer support, access to ProFaceFinder mobile app and desktop software, detailed analytics and reporting, advanced search filters, monthly and weekly usage reports.

Use of Services

• You must provide valid contact information during registration and promptly update it as necessary.
• We represent only the search engine and bear no responsibility for the quality of search results or the content of associated websites.
• Users must use the Services solely for private, personal, and legitimate consumer purposes. Uploading photographs of others is only allowed if it complies with applicable legal norms.
• Privacy is paramount, and we reserve the right to monitor User searches. Illegal use of the Services will result in termination and potential monetary damages.

Payments and Settlements

• All payments must be made in advance.
• To ensure secure processing of online payments, ProFaceFinder uses reputable third-party entities.
• Refunds will be processed as per the Refund Policy stated above.

Refund Policy

At ProFaceFinder, we strive to provide the best possible service to our users. However, we understand that there may be situations where you need to request a refund. Please review our refund policy below.

Eligibility for Refunds

1. Refund Period:
   • Refund requests must be submitted within the calendar month following the purchase.
2. Conditions for Refund:
   • Pro Plan: Refunds are not available if you have executed at least one search query or set up at least one alert during the refund period.
   • Premium Plan: Refunds are not available if you have executed at least one search query, set up at least one alert, or placed an order to send a Takedown Notice during the refund period.
3. Account Deactivation:
   • Refunds are not available if you have opted to delete your account.
4. Illegal Activities:
   • Refunds are not provided if you have engaged in activities that violate our Terms of Service, applicable laws, or our Privacy Policy.

Exceptional Circumstances

In the unlikely event of exceptional circumstances, we reserve the right to assess each refund request individually. We will use the principles of good faith and ethical business practices as guiding criteria in the evaluation process.

How to Request a Refund

To request a refund, please contact our support team at:

• Email: support@profacefinder.com

Include your account details and the reason for your refund request. Our team will evaluate your request and respond within 5-7 business days.

Limitation of Liabilities

• We provide the Services on an “as-is” basis and disclaim any warranties regarding reliability or security of user data.
• We are not responsible for any data, content, services, or products accessed, downloaded, received, or purchased while using our Services.
• We may impose usage or service limits, suspend service, or block certain types of usage at our discretion.

Indemnification

• You agree to indemnify and hold harmless ProFaceFinder, its affiliates, and their respective directors, officers, employees, third-party contractors, and agents from any claims, liabilities, damages, expenses, and costs arising from your use of the Services, violation of this Agreement, or violation of any third-party rights.

Modifications to Terms of Service

• We reserve the right to review and change these Terms of Service at any time. Continued use of the Service after such changes constitutes your acceptance of the revised terms.

Data Protection and GDPR Compliance

• We comply with GDPR and other relevant data protection laws. Our Privacy Policy details how we handle personal data, obtain consent, and ensure data security.
• Users have the right to access, modify, and request deletion of their personal data as outlined in our Privacy Policy.

Security Standards

• We adhere to PCI-DSS Level 1 compliance for secure payment processing. All payment methods and user data are handled with the highest security standards to ensure protection against data breaches.

Subscription Management

• Users can easily manage their subscriptions, including updating payment methods and canceling subscriptions, through our user-friendly account management interface.

Contact Information

For inquiries regarding the terms of service, please contact at support@profacefinder.com.

By using ProFaceFinder, you agree to these terms. If you have any questions or need further assistance, please contact our support team at support@profacefinder.com.